Shipping policy

We can’t wait for your Naqkashi pieces to reach you! ✨ Here’s everything you need to know about shipping.

Order Processing

Orders are usually processed within 24–48 business hours after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

During sales, festive periods or high-volume launches, processing may take a little longer.

Delivery Timeline

Once dispatched, estimated delivery time is:

Metro Cities: 2–5 business days
Other Cities & Towns: 4–8 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, remote locations or circumstances beyond our control.

Shipping Charges

Any applicable shipping charges will be clearly displayed at checkout. Free shipping may be available on selected orders, offers or minimum order values.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS, email or WhatsApp. Please allow some time after dispatch for tracking information to update.

Incorrect Address / Failed Delivery

Please ensure your address and contact number are correct before placing your order.

Naqkashi Jewar cannot be held responsible for delays or failed deliveries caused by incorrect/incomplete details or the customer being unavailable during delivery attempts.

Once dispatched, we may not be able to modify the delivery address.

Damaged Package

If your parcel arrives damaged or appears tampered with, please record a complete unboxing video and contact us within 48 hours of delivery.

Claims without valid unboxing proof may not be eligible for resolution.

Delivery Delays

While we do our best to deliver your order on time, delays caused by courier partners, weather, strikes, government restrictions or other unforeseen circumstances may be beyond our control.

Need Help?

For shipping-related queries:

📩 nakashijewar@gmail.com
📱
+91 70879 79053

Naqkashi Jewar ✨